Managed Services Featrues

Basic

Our basic monthly managed services tier includes the following services:

  • 24/7 network monitoring and up to 25 devices (servers and workstations)
  • Monthly maintenance checks of monitored devices (hardware health, warranty, event logs, Windows Patch Management)
  • Managed Industry-Leading Antivirus for up to 25 devices
  • 5 hours of remote support monthly included
  • 1 hour of onsite support monthly included
  • Discounted rate for hourly support over what is included

Our Plus monthly managed services tier includes the following services:

  • 24/7 network monitoring and up to 50 devices (servers and workstations)
  • Monthly maintenance checks of monitored devices (hardware health, warranty, event logs, Windows Patch Management)
  • Monthly health checks of monitored devices/services (security logs, antivirus health and logs)
  • Monitoring of Domain and SSL certificate expiration and availability
  • Managed Industry-Leading Antivirus for up to 50 devices
  • 10 hours of remote support monthly included
  • 2 hour of onsite support monthly included
  • Deep discounted rate for hourly support over what is included

Our Premium monthly managed services tier includes the following services:

  • 24/7 network monitoring and up to 100 devices (servers and workstations)
  • Monthly maintenance checks of monitored devices (hardware health, warranty, event logs, Windows Patch Management)
  • Monthly health checks of monitored devices/services (security logs, antivirus health and logs)
  • Monitoring of Domain and SSL certificate expiration and availability
  • Managed Industry-Leading Antivirus for up to 100 devices
  • 20 hours of remote support monthly included
  • 5 hour of onsite support monthly included
  • Largest discounted rate for hourly support over what is included

Perfect-Fit Options

Besides our predefined support tiers, we can custom tailor a monthly support/managed service plan for you that perfectly fits your needs